I was having a conversation with a client about the value that a little bit of conflict can bring to a situation between two people. If we avoid all conflict, none of the difficult conversations necessary for progress will ever happen. If we are too angry and aggressive, then we will be met with defensiveness….

Few people like change. With change comes risk, and with risk comes the potential of failure. Very successful businesses can actually be more risk-adverse than most other organizations, with a mentality of “Why change when something is already working?” This point of view can be very short sighted, as things are constantly changing around a….

There is an old joke: How do you get to Carnegie Hall? “Practice man, practice.” The same can be said for any skill, and leadership is nothing if not a skill. To be an excellent leader, you have to practice! Very few people have the ability to just walk into a room and take charge…..

Twitter and social media have completely revolutionized PR and customer service. Think back ten years or so to when social media was still in its infancy. PR was often tightly controlled by a business, with all messaging being carefully shaped and vetted before being put out into the world. Unless there was a huge failure….

The internet has changed everything. Just think of what the world of business was like twenty years ago. Cell phones and email was RARE. How did we possibly survive! With social media, everything changed again. Now your potential customers and clients can interact directly with your business in ways they never could have before. Clients….

‘Belief is not the beginning but the end of all knowledge.’ — Johann Wolfgang von Goethe  This quote made me realize that we can not learn when our point of view is fixed and static. When it comes to learning anything new about your faith, your future, your finances, your strengths, or your family, you must first….

Everyone has fears, and that isn’t necessarily a bad thing. Fear is a totally natural and normal emotion and can act as a warning to keep us out of difficult or dangerous situations. The problem is when we let our fear control us, when we completely avoid what makes us uncomfortable and afraid. It is….

It doesn’t matter who you are or what your job is, everyone lies in bed at some point and thinks “What am I doing…?” Self-doubt is human. For some, they might feel like they haven’t achieved enough in life and don’t know how to get ahead. For others who have successful careers and are in….

We so often get wrapped up with the problems in our own lives that we can sometimes be oblivious to the struggles of the people around us. Take your coworkers and your customers. Every single one of them is dealing with issues that prey on their mind, sap their stamina, and distract them every minute….

Can you remember when you were very small, and something as simple as a colorful piece of plastic could hold your attention and entertain you? It still can, figuratively speaking. You still got that! When we were little, we weren’t yet overstimulated and we weren’t in a rush. We didn’t need to be told to….