Innovation Begins with Empathy: Developing Deep Connections with the People You Serve
We so often get wrapped up with the problems in our own lives that we can sometimes be oblivious to the struggles of the people around us. Take your coworkers and your customers. Every single one of them is dealing with issues that prey on their mind, sap their stamina, and distract them every minute of the day. By recognizing this and emphasizing with them, you can develop deeper connections and relationships. With co-workers, this can lead to better teamwork and strengthen inter-office relationships. With customers, this can lend a deeper understanding of their wants and needs, and how you can better serve them. Empathy is an often overlooked trait in our hyper competitive world, but just a little can help you forge connections, make friends, and form enduring partnerships that can help you find success in your own life.
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