Presenteeism occurs when employees are at work but, because of illness, fatigue, apathy, or another medical condition, are not fully functioning or engaged. Unlike absenteeism, presenteeism can be difficult to identify because when you see them, the employees appear fine from the outside but experience issues that prevent them from fully performing. The signs of presenteeism include poorer quality and quantity of work, spreading of gossip and negative moods, tardiness, and other disrespectful behaviors.
What you can do: Studies have found that employees who take time away from work to recover and seek medical attention end up performing better and more efficiently when they are at work, effectively reducing the amount of time that an employer pays for a worker who isn’t really working. As a leader, make it a point to check in with your employees about both their professional and personal life (within legal limits) and learn to listen actively. Employees who feel supported, challenged, and respected at work are less likely to experience malaise and ailments or show up at work but not work.
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